

How many taps does it take to get to their favorite account or dashboard now? With the voice shortcuts, a user can say, “Hey Siri, show me my dashboard.” And the Salesforce app will open to the dashboard page.Īlso, Einstein Voice and Einstein Platform Services will shift the way users work on mobile. In the new Salesforce mobile app, iOS users can quickly access their accounts, contacts, and any custom data records with voice commands using a Siri shortcut. Mobile is all about saving everyone time. The upgraded action bar has a new thumb-friendly feature that lets iOS users access all those actions by pressing down on the tab bar and dragging their thumb left and right. Users love the action bar on the mobile app because it gives them quick access to do things such as create a Chatter post, edit a record, or log a case. Items on the mobile navigation menu sync with the ordering from Lightning Experience on desktop. For instance, an account executive might order their tabs as accounts, opportunities, and leads, while a business development rep might put leads as their first tab. Lightning Experience lets users customize their navigation bar on their desktop so that every user can create a more relevant experience. They can also get to their profile where they can toggle between their own accounts. Lightning Experience on mobile means the user can access their Salesforce app launcher and toggle between Sales, Service, Marketing, or custom apps from their mobile device.

The new navigation bar added to the bottom of the Salesforce mobile app’s UI makes it easy for users to access their favorites, search, and get notifications for each app.

The new mobile updates mean admins and developers will have greater ability to customize the app and create unique mobile experiences for any business use case. Giving them faster access to their favorite Lightning apps, improved navigational experience, and deeper functionality on every page. Starting Winter ’20, Salesforce mobile users will have a new mobile experience,
